$5 SHIPPING AUSTRALIA-WIDE OR FREE SHIPPING ON ALL ORDERS $120+ AUSTRALIA-WIDE!

FAQs

SHIPPING

We aim to process and ship all orders within 24-72 business hours of being placed.

Please note that in busy periods (such as sale or holiday periods) dispatch of orders may take longer than the above time frames and we appreciate your understanding of this.

For all shipping enquires, please refer to our Shipping Policy. Alternatively, please contact us via email at info@lilzoomi.com.

PRE ORDERS

Pre Order means that the item is not yet available for shipment.

Items purchased on pre-order may take between 6-8 weeks to be delivered. Having a pre-order item amongst other items in your order, will hold back the delivery. Email us at info@lilzoomi.com if you would like to arrange an alternative.

CHOOSING YOUR ITEM SIZE

For all enquiries related to choosing your item sizes, please refer to our sizing guide. Alternatively, please contact us via email at info@lilzoomi.com. 

TAKING CARE OF MY LIL ZOOMI ACCESSORIES

Lil Zoomi are made from durable quality materials and are designed to be long-lasting, however, it is vital to note that all products are subject to wear and tear over time and are not indestructible.  

To wash your Lil Zoomi products, please use warm water and lather/massage a small amount of soap (please do not use harsh chemicals) into the items.
Once you are satisfied that the items are clean, run them under clean water until the water is clear and air dry.

Although possible, we do not recommend using a washing machine as a handwashing method is best practise. 

RETURNS

For all enquiries related to returns, please refer to our Returns Policy. Alternatively, please contact us via email at info@lilzoomi.com.

 

WHOLESALE

For all enquiries related to wholesale, please refer to our wholesale contact details. Alternatively, please contact us via email at info@lilzoomi.com

 

 

For all other enquires, please contact us at info@lilzoomi.com